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MNB Communications
Carman Plaza
3770 Carman Road
Schenectady, NY 12303
Store Hours:
Mon-Fri
9am to 6pm
Sat
10am to 4pm
Sun CLOSED
Call for our holiday hours
1-800-372-1235
518-356-6622
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Policies
Merchandise Returns:
Merchandise returns within 7 days of merchandise receipt qualifies for a full refund less shipping fees. Merchandise must be returned in new condition with all packaging material. Merchandise that is not in new condition or is missing packaging material is subject to a 25% restocking charge. Merchandise returned within 8 to 30 days after receipt is subject to a 30% restocking charge. ALL SALES ARE FINAL AFTER 30 DAYS.
Shipping Discrepancies:
Customer must report any discrepancies within 48 hours after receipt of shipment. MNB Communications will not be responsible for any discrepancies reported after this time.
Shipping Delivery Time
Product shipped by FedEx or UPS in the US takes approx. 5-7 days. Product shipped out of the US may take 15-30 days.
If we can find a more efficient method of shipping without compromising speed, we reserve the right to change the shipping method to UPS, FedEx, or any other company.
Limited Warranty:
Unless otherwise specified, all products have a 1 Year conditional warranty limited to defects in material and workmanship. MNB Communications will repair or replace, at our option, any product found to be defective. This warranty does not cover products damaged through misuse, abuse, improper installation, alteration or repair. The customer agrees that no other recourse (including but not limited to, incidental or consequential damage, lost profits, sales, or injury to property or to person on any consequential loss) shall be available to the customer.
Items for warranty repair or replacement MUST be returned to MNB Communications at the customer's expense. Once these are received they will be immediately examined.
All warranty repairs or replacements will be returned to the customer via ground service at our expense.
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